We aim to unleash your order within 1-3 working days, unless you've got some pre-order or high-volume dispatch madness going on. Keep your eyes peeled for those deets under the price on each product page.

When we unleash your order into the wild, you'll get an email with the tracking number. Follow that link to the courier's den for the play-by-play on your parcel's journey. Keep that link on speed dial 'til it shows up at your door. Word to the wise: don't trust the 'SHOP' app by Shopify to track your package – it's got a reputation for spreading fake times and we don’t trust em’.

Glad you asked mate…Eyeing a pre-order, are ya? Here's the inside scoop: When an item's labeled "pre-order," it's your golden ticket to snag it before the rest of the crowd. You're in line for something special, but patience is the name of the game. Just scroll down to the product page, right under the price – that's where you'll find the estimated delivery date.

Now, here's the deal: When you roll with a pre-order, you're putting your money where your style is. You pay the full item price up front, no surprises down the line. Once our rebel crew gets your gear ready, we'll fire off a dispatch confirmation straight to your inbox. 🚀🗓️📧

So, hang tight, keep an eye on that email, and gear up for the arrival of your epic haul! 🗓️📬💥

Got a pre-order hangin' out in your cart? Well, hold onto your seats! See, here's the deal: we don't just slap these together on an assembly line. Nope, we craft 'em by hand, one piece at a time. The date will be shown on your item's product page right there under pricing in the description! So, grab some glasses and get readin' because the estimated dates are listed on the product page for every single item.

So, mark your calendars🚀🤘📦 Your patience helps us create each piece with care, ensuring it's as badass as you are. 💣💀

Hell yeah, we're globetrotters! 🌍🤘 We're all about spreading the rebellion worldwide. Just hit up our SHIPPING page for the lowdown on where we ship to. When you're ready to rock, you can grab international tracked shipping right at checkout.

Oh, and here's some sweet news: we're dishing out FREE SHIPPING on international orders over $300. 

Needing to initiate a return?? It’s simple… head over to our REFUND POLICY PAGE for full details how to return it.

Life's a rollercoaster, and we totally get that sometimes you need to switch things up. But, here's the lowdown: once your order kicks into gear at our punk rock warehouse, it's like trying to stop a stage dive mid-air—tricky stuff.

Now, when it comes to our hand-crafted goodies, those babies are a labor of punk love. Hours of hard work go into making each one unique, so they're off-limits for changes.

But, if you're dead-set on making alterations, shoot us an email at support@rebelmadela.com pronto. We'll do our absolute best to help, but remember, time is of the essence! 📧🤘 We can not and do not guarantee refunds on any item. We are a small local business!

No Take-Backs. Exchanges Only.
All items are FINAL sale. If it doesn’t fit right, we’ll exchange it—just keep it in mint condition, no damage, no tweaks. You have 5 business days from receiving it to send it back our way. Hit us up for the return address.

How to Ship:
USPS (First Class or Priority) works. But heads up—shipping fees are on you.

NOTE: Sale items? They’re yours for good. No returns, no exchanges, no exceptions.

We're not picky when it comes to your hard-earned cash! We'll take most major credit or debit cards and even some digital rebels. Here's the lineup: AMEX, Apple Pay, Discover, Google Pay, Mastercard, Shop Pay, Visa. So, pick your poison and let's kill this checkout!

If an item is marked SOLD OUT it is gone! But If you've got your eye on something that's marked 'SOLD OUT,' we've got some tricks up our ink-stained sleeves…

See, we don't always restock every collection, but when our family can't get enough of a particular piece or collection, we'll do our darn best to bring 'em back from the dead! 🧟‍♂️ And it may end up on our best sellers list with enough requests :)

Wanna be the first in line for the resurrection party? Here's the deal: head over to the item page of the sold-out gem you're after, pick your size, and drop your email to support@rebelmadela.com Then, hit that 'NOTIFY ME ☻' button, and you're all set!

And hey, if you wanna stay in the loop about our drop-dead-awesome collections, keep your EYES on our IG and TikTok. We'll give you the inside scoop on what's coming up next!